Dear guests,

prioritizing the wellbeing of our guests, team members and community continues to be our top focus and, in doing so, offering a sense of security and confidence that we’re taking the best of care whilst still being committed to our cosmopolitical style with modern luxury and the highest standards of excellent service.

COVID-19 HEALTH AND SAFETY PROTOCOLS


HEALTH AND HYGIENE

Exceeding official regulations and mandatory measures set by the local government, we have introduced an even higher standard of safety and hygiene measurements to safeguard the health of our guests and staff.
 

A NEW CLASS OF CLEAN

Our Team Members have participated in training in the new protocols, consistent with official guidelines, and continued education will take place to further implement existing and new health and safety procedures so that our guests are safe and comfortable at all times. In addition, a Company Hygiene Officer verifies protocols are effectively carried out.
 

BREATH OF FRESH AIR

Our modern ventilation system allows us to exchange air multiple times per hour with a 100% share of fresh air in all public areas, meeting facilities, restaurants, and guest rooms. No room to room circulation!
 

WITH THE WAVE OF YOUR HAND

Touch-free hand sanitizer stations filled with the industry leader ECOLAB disinfectant are posted up and in position throughout the hotel, just give them the signal.
 

THE KEY TO A SAFE INFINITY

Key cards are thoroughly disinfected and passed on contactless. A 24-hour hold on your room prior to your stay guarantees the highest safety possible after spotless cleaning and disinfecting of your room including special attention to frequently touched surfaces like door handles, light switches, remote controls etc.
 

YOUR HOME ALONE

Our total privacy option has been launched to keep personal contacts on a minimum. Housekeeping service during your stay is reduced, but please let us know any service is required!

HOW YOU CAN HELP:
 

PREVENTION

If you are experiencing respiratory symptoms of any severity, fever and have had contact with Covid-19 cases in the past 14 days, please postpone your visit.
 

THE SPACE BETWEEN US

We are going the distance, at least 1,5 meters to be exact and we appreciate you maintaining space between you and others also.
 

PLEASE WAIT TO BE SEATED

Let us guide you to your culinary journey at your table.
 

MASK UP

Protective mouth and nose masks are required at all public spaces – Smile with your eyes :-)
 

ADVANCE CHECK-IN

Provide us with your contact details prior to arrival (mobile phone number, address, birthday). We will send you your personal register card. Please sign and send it back via email or print it out and hand it over during your Check-in at the INFINITY Munich.
 

DISINFECTION

Make sure to waive at the touchless hand sanitizer stations and use the fluid as well as greeting with your elbow and not with a high-five. If your nose is tickling or you might need to cough, please do so in the bend of your arm and wash your hands afterwards.
 

DIGITAL PAYMENT

Please use the option of cashless payment with your credit card.
 

SIGNS OF ILLNESS

If you are feeling sick or unwell during your stay, please let us know and stay in your room. We will help get you medical attention.
 

COVID-19-TRACING-APP

Please use the German Covid-19 App during your stay with us.

Wishes and questions

If anything is unclear, please do not hesitate to contact us for further information under 
+49 89 999 56 0 or info(at)infinity-munich.de

Thank you for your understanding, the “teamwork”!
We are ecstatic to welcoming you at the INFINITY MUNICH.

Your team of the INFINITY Munich